Greetings, this is PlayCoin Team.
Recently, we have found several cases that lose of Wallet Mnemonic Key.
Once you installed the Qbao Wallet and created wallet, you MUST save or write Mnemonic Key in safe place.
Once you lose the Mnemonic Key, you may NOT able to restore your wallet.
If you have any question or concern, please contact to Qbao Customer Center.